Even those who may not readily know how to define fidelity in nursing have likely benefited from it in establishing a nurse/patient relationship. In fact, fidelity is one of the most significant practical and ethical principles in nursing practice today. It plays a central role in building patient trust and maintaining productive professional relationships in the healthcare setting — among other areas of significance as outlined below.
Defining Fidelity in Nursing
A nursing concept that first rose to prominence in the 1800s, fidelity is now a well-established standard in the field of nursing ethics. Building on the American Nurses Association’s (ANA) original 1950 Nursing Code of Ethics, fidelity has long held a place among the time-honored seven core ethical principles of nursing.
In nursing, fidelity refers to being faithful and committed to providing patients with the very best care possible on both the medical and personal levels. In addition to prioritizing clinical care, fidelity involves operating honestly and reliably with the best interests of patients first and foremost in nurses’ minds.
In the words of the American Institute of Alternative Medicine, fidelity “is important in nursing as it helps to establish trust between patients and healthcare providers, which is crucial to the success of any intervention.” Specifically, fidelity improves the quality of nursing care by:
- Fulfilling promises
- Maintaining confidentiality
- Upholding professional standards
- Promoting patient autonomy, dignity, and respect
An organization that facilitates continuing education (CE) for nurses, Nursing CE Central briefly defines fidelity as nurses being “honest, faithful, and true to their professional promises and responsibilities by providing safe and competent care.”
Key Elements of Fidelity
To consider the full ramifications of fidelity and adhere to its essential ethical principles, pay close attention to its diverse facets and key elements. A fidelity nurse must:
- Keep promises – A commitment to honesty and remaining true to one’s word is the bedrock of fidelity. This means keeping all promises made to patients to establish trusting relationships and, in turn, positive patient outcomes. Such promises might include providing timely care, respecting patient wishes, and maintaining confidentiality.
- Be faithful and loyal – Nurses must honor commitments and obligations to patients and colleagues even when they are unspoken. They should also positively represent the nursing profession as a whole. These values lie at the heart of both faithfulness and loyalty. Additionally, to act faithfully and loyally, nurses must welcome accountability, holding themselves responsible for their professional actions.
- Maintain confidentiality – The Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires medical professionals to protect the sensitive health and personal information of Americans. Paying close attention to all relevant HIPAA standards, nurses play a pivotal part when it comes to safeguarding patient privacy. In their role as a confidant, nurses are often placed in a position to advocate for their patients and protect patient autonomy. In the American Medical Association Journal of Ethics, Laura Sedig, MD, writes, “Expressing respect for patients’ autonomy means acknowledging that patients who have decision-making capacity have the right to make decisions regarding their care, even when their decisions contradict their clinicians’ recommendations.”
- Uphold professional standards – Nurses must also demonstrate fidelity to the clinical standards they have been tasked with upholding. This means adhering to all relevant professional codes of conduct, keeping up with CE requirements, practicing within the scope of secured licenses, and generally performing with the utmost competency.
Veracity vs. Fidelity
Although the two concepts are quite closely related, a clear distinction should be drawn between veracity and fidelity in nursing. Otherwise known as “truthfulness,” veracity is an essential value for a variety of reasons. Nurses must be able to communicate openly and honestly with patients even when telling patients something unpleasant that might cause distress. After all, autonomous patients deserve all the relevant facts so they can make better-informed healthcare decisions.
Trading “truthfulness” for “faithfulness,” fidelity requires nurses to stand firmly behind patients regardless of their choices and their circumstances. While a commitment to veracity helps nurses provide accurate and honest information to patients, fidelity encompasses a broader commitment to maintaining trust and fulfilling obligations.
The Role of Fidelity in Nursing Practice
Fidelity can have a positive impact on nursing practice, whether it is focused on patients or coworkers. Below are just a few ways that fidelity manifests in the daily work of nurses and strengthens bonds across all interactions:
Building Trust and Therapeutic Relationships
Nurse-patient relationships built on a foundation of fidelity have a high degree of mutual trust, and this trust can lead to more effective care and better patient outcomes. For example, a patient who feels understood and accepted by a nurse is far more likely to share facts and feelings that are key to their healing and recovery. In fact, the ANA has identified reduced treatment time as one of the core benefits of a positive nurse-patient relationship.
What’s more, these positive relationships pay dividends for nurses as well. “When nurses feel appreciated and valued, they’re better equipped to deal with potential challenge,” reports the ANA. “The emotional fulfillment they get from satisfied patients … can reduce fatigue and burnout. This encouragement improves job satisfaction, well-being, and overall staff retention rates.”
Ensuring Patient Advocacy and Safety
Fidelity drives nurses to advocate for their patients’ best interests — ensuring their safety and protecting their rights. After all, any nurse who is loyal to patients should be supportive of patients. Any nurse who is supportive of patients will show them respect and fight for their well-being. This might mean promoting patient autonomy, fostering favorable patient outcomes, and generally boosting levels of patient satisfaction.
Promoting Collaboration and Teamwork
When nurses emphasize fidelity, they create an environment that inspires collaboration among all stakeholders in the healthcare process, from patients and their loved ones to healthcare workers of all kinds. Fidelity helps nurses develop both trusting professional relationships and clinical relationships. A work environment that prioritizes fidelity will foster trust and respect among colleagues, promoting group problem-solving and productive teamwork.
Examples of Fidelity in Nursing
Long before it made any codified list of nursing ethics, fidelity has played an integral role in quality nursing practice. However, fidelity in nursing isn’t always easy to recognize. With this in mind, here are a few real-life examples of fidelity in action, showcasing scenarios in which nurses demonstrate a firm adherence to this fundamental principle
Maintaining Confidentiality
To remain HIPAA-compliant, nurses are obligated to protect patient privacy by ensuring that personal health information is only shared with authorized individuals and solely used for the purpose of providing care. To illustrate this fact, Rayhan A. Tariq and Pamela B. Hackert, authors of the peer-reviewed journal article “Patient Confidentiality,” present the example of the healthcare worker who is prohibited from sharing or discussing protected health information (PHI) with others. HIPAA protects PHI even from other healthcare workers if they aren’t directly involved with the relevant patient’s care. However, HIPAA permits PHI disclosure without prior obtained consent for administrative matters that govern billing and other healthcare office operations.
Fulfilling Promises and Commitments
One of the best ways nurses can demonstrate fidelity is by following through on their commitments to patients. Because different patients value different forms of nursing service, these commitments might range from administering medications on time to advocating for patient needs to offering dependable emotional support.
When it comes to fostering fidelity, the importance of keeping promises cannot be overstated. For instance, a nurse who makes the statement to a patient, “I’ll be back in 30 minutes,” must either come back as promised or ensure that a fellow team member shows up instead.
Upholding Professional Standards
SimpleNursing describes fidelity in nursing as “when a nurse remains true” in terms of their “values, principles, and standards.” This not only means committing to ethical behavior and following guidelines set by healthcare employers; nurses also demonstrate fidelity by adhering to professional codes of conduct, maintaining their competency through continuing education, and practicing within the scope of their license. While nurses do not take the Hippocratic oath that physicians take, nurses everywhere pledge to provide safe, quality care for their patients.
Consequences of Lack of Fidelity in Nursing
Just as an emphasis on fidelity can greatly improve nursing practice, a lack of fidelity can have any number of potential negative consequences. When nurses fail to uphold the principle of fidelity, the results can be quite damaging for patients, healthcare teams, and the entire nursing profession.
Eroding Trust and Damaging the Therapeutic Relationship
Few things can match the healing power of established mutual trust between patients and the healthcare team that supports them. For this reason, a productive therapeutic relationship should be based on a strong foundation of fidelity. Breaches of confidentiality, broken promises, and neglect of professional standards can erode trust between nurses and patients, hindering the development of a therapeutic relationship and compromising the quality of patient care.
Compromising Patient Safety and Well-Being
Nurses who ignore the principle of fidelity can jeopardize the safety and well-being of their patients. Without remaining dedicated to meeting the needs of patients at all times, you run the risk of making errors due to inattention or negligence. For example, if patient fidelity is merely an afterthought, it can be easy to confuse medications or make a dosage error. The same holds true for providing inadequate patient advocacy, missing appropriate opportunities for nursing intervention, and failing to report unsafe practices. Wise nurses will take similar proactive precautions when it comes to meeting HIPAA requirements and protecting the sensitive patient health information.
Legal and Professional Repercussions
In some cases, government and industry authorities can leverage harsh penalties against nurses who do not value the principle of fidelity. From federal legislation such as HIPAA to the various state laws that regulate nursing practice, many nursing regulations are based on values and restrictions that relate to fidelity. Running afoul of these laws and regulations can lead to serious legal and professional consequences for nurses, including disciplinary action by the licensing board, termination of employment, and potential lawsuits.
Nursing Fidelity as Part of the RN to BSN Program at Nevada State University
At Nevada State University, our School of Nursing emphasizes the principle of fidelity as critical to modern nursing study and practice. Are you a current registered nurse interested in pursuing an RN to BSN online program? We encourage you to get started by requesting more information from our program page today.