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Ask Nevada State Chatbot

Ask the Nevada State AI Chatbot

I provide support for your general questions related to the following departments 24/7/365.

  • Academic Advising Center
  • Admissions & Recruitment
  • Cashiering/Student Accounts
  • Disability Resources Center
  • Information Technology Help Desk
  • Financial Aid
  • Registrar’s Office

Use question format

I can help you best when you speak to me in question format. For example, instead of “I am looking for information about applying”, try saying instead “How do I apply to the school?”

Keep it simple

I do best when asked one question at a time. Complex, lengthy, or several questions at once make it harder to answer you.

Use my Suggestions Button

My suggestions can be really helpful and may phrase your question in a way that I better understand it.

For example: When you ask a more complex question like “Are there payment plans if I do not qualify for financial aid?”,  I may offer you a better way to ask the question, and that can get you to a response, like, “Do you offer a payment plan?”

Be specific…but limit identifying details

I cannot access account or person-specific information. However, I learn by identifying keywords and can provide relevant information and links. The links I direct you to saves time for both you and me, as many common questions are answered on our website.

Check back often

Like you, I am constantly learning! My trainers review questions that I have trouble with and teach me about subjects I need to learn more about. If you’re unable to get information by re-stating your question in different words, then check back in a few days and see if I’ve learned anything new about your question. 

I am not a human

While I am very intelligent and can support a lot of your general questions, I use artificial intelligence and work best when you follow the tips I have shared.

Want to speak with a human?

You can say “contact a department” and select the department you want. If there is a live agent available, you will be given the option to be connected. If you choose not to, or no one is available, you will be asked if you would like to fill out a contact form. You will then get a series of prompts asking for your name, email, and the opportunity to add a more detailed inquiry. A team member will get back to you within two (2) business days, usually sooner.